Effective Date: September 26, 2026
This Privacy Policy explains how Shubham Gurule / Gurvexx Media Labs ("we", "us", "our") collects, uses, stores, and protects information when you visit our website, submit information through our forms, purchase our services, or communicate with us.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
The website and services covered by this Privacy Policy are operated by:
Shubham Gurule / Gurvexx Media Labs
India
Email: gurvexxmedialabs@gmail.com
For privacy-related questions or requests, you may contact us using the email address above.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following information.
Information You Provide Directly
This may include:
• Full name
• Email address
• Phone number
• Business name
• Website or Amazon storefront information
• Amazon advertising information
• Product information
• Advertising goals
• Business information
• Information submitted through forms
• Information provided during consultations
• Any other information you voluntarily provide to us
Payment Information
When you purchase a service, payment information may be processed by third-party payment providers such as Razorpay.
We may receive information necessary to confirm and manage your transaction, such as your name, email address, transaction reference, payment status, and related transaction details.
We do not intentionally collect or store complete card numbers, CVV numbers, banking passwords, or other payment credentials on our own servers.
Payment providers process payment information according to their own privacy policies and applicable laws. Razorpay's current privacy materials describe its processing of customer identifiers, transaction data and technical information.
Booking Information
If you schedule a consultation through a third-party scheduling platform such as Calendly, we may receive information necessary to arrange and conduct your appointment.
This may include your name, email address, appointment details, timezone, and information you voluntarily submit through the scheduling form.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• General website usage information
• Cookies and similar technologies
This information may be used to understand website usage, improve website performance, maintain security, measure advertising performance, and improve our marketing activities.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies.
These technologies may help us:
• Understand how visitors use our website.
• Measure website performance.
• Track conversions.
• Improve our landing pages.
• Understand advertising performance.
• Deliver or measure relevant advertising.
• Prevent fraud and maintain website security.
Third-party platforms used on our website may also place cookies or collect information according to their own privacy policies.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. How We Use Your Information
We may use your information to:
• Provide the services you purchase.
• Conduct your Amazon Ads Audit or consultation.
• Schedule and manage appointments.
• Process and confirm payments.
• Communicate with you about your purchase or appointment.
• Respond to questions and support requests.
• Provide recommendations and marketing services.
• Improve our website and services.
• Analyze website and advertising performance.
• Prevent fraud, abuse, or unauthorized activity.
• Maintain business and transaction records.
• Send marketing communications where permitted and where you have provided the appropriate consent.
• Comply with applicable legal, regulatory, accounting, or tax requirements.
6. Marketing Communications
If you provide your contact information and consent to receive marketing communications, we may contact you by email, phone, WhatsApp, SMS, or other available communication channels regarding our services, educational content, offers, or updates.
You can request to stop receiving promotional communications at any time by contacting us or using the unsubscribe mechanism provided in the relevant communication.
Transactional and service-related communications may still be sent where necessary to provide a service you have purchased.
7. Sharing of Information
We do not sell your personal information as a standalone product.
We may share information with service providers where reasonably necessary to operate our business and provide our services.
These may include:
• Payment processors such as Razorpay.
• Scheduling platforms such as Calendly.
• Website and hosting providers.
• Email and communication platforms.
• Analytics and advertising platforms.
• CRM and marketing automation platforms.
• Professional advisers, where reasonably necessary.
• Government authorities or law enforcement where required by applicable law.
We expect service providers handling personal information on our behalf to process such information for legitimate business purposes and in accordance with applicable requirements.
8. Amazon Account and Advertising Information
If you voluntarily provide Amazon advertising or business information to us for the purpose of an audit or consultation, we may use that information to analyze advertising performance and provide recommendations.
We will not intentionally request your Amazon account password or other authentication credentials through an ordinary form.
You remain responsible for determining what account information you choose to share with us.
You should avoid submitting passwords, one-time passwords, payment credentials, or other authentication information through ordinary website forms.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
• Provide and manage our services.
• Maintain business and transaction records.
• Comply with legal, accounting, and tax obligations.
• Resolve disputes.
• Prevent fraud or misuse.
• Maintain legitimate business records.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
10. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You acknowledge that information submitted online may carry inherent security risks.
11. Third-Party Websites and Services
Our website may contain links or integrations to third-party websites and services, including payment processors, scheduling platforms, social media platforms, advertising platforms, and other tools.
We are not responsible for the privacy practices of third-party websites.
You should review the privacy policies of those third parties before providing information to them.
12. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to:
• Request information about the personal data we process.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information regarding how your data is used.
• Raise a privacy-related complaint or concern.
Requests may be subject to verification and applicable legal limitations.
To exercise an applicable privacy right, contact us using the details provided below.
13. Withdrawal of Consent
Where we process personal information based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Withdrawal may also affect our ability to provide certain services that require the relevant information.
14. Children's Privacy
Our services are intended for adults and businesses.
We do not knowingly collect personal information from children under the age required by applicable law for the relevant consent requirements.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
15. International Data Transfers
Some third-party service providers used by our business may process information on servers located outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to do so in accordance with applicable law and contractual or other appropriate safeguards where required.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
Any updated version will be posted on this page with a revised effective date.
17. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, contact:
Shubham Gurule / Gurvexx Media Labs
Email: gurvexxmedialabs@gmail.com